top of page
SHIPPING POLICY
We ship via the U.S. Postal Service. Most orders are processed and shipped within 1-3 business days. Orders should arrive within 3-10 days after shipping with standard shipping service, depending on weight and destination. Please contact us if you need expedited shipping. Monicaashleyfibers@gmail.com
RETURN POLICY
If you are unhappy with your purchase for any reason, you may return it within 15 days for a full refund (minus promotional discounts and shipping charges).
To be eligible for a refund, returned items must be in new, unused condition with all original packaging unopened and tags attached.
If for any reason you have received the wrong item or a damaged item please contact us within five business days with your order number and photos of the item.
We reserve the right to deny a refund for any returned item that is no longer in new condition, in its original packaging, missing any labels, instructions, or pieces.
bottom of page